1 x VitaPet Highly Nutritious Goldfish Flake Plus Coldwater Fish Food

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Features
- Highly nutritious and better fish health
- Provides the essentials nutrients to maintain high energy levels and vigour in your fish
- Great stimulant and source of nutrition for coldwater fish
- Dimension : 11.5cm X 6cm
Package Includes
1x / 2x / 3x VitaPet Goldfish Flake Plus Coldwater Fish Food Highly Nutritious

- Delivery
- Feedback & Customer Service
- Return & Warranty
- Terms & Conditions

Delivery

A physical street address is required for all deliveries. It's important to us that every parcel completes its journey safe and sound. But we appreciate that some remote locations may only have the Post Office Box as an alternative collection point and if this is the case, we may opt to have these parcels returned to us in the case of non-deliverable by the delivering courier company and cancel/refund your order as a result.

Location: This product is ready to ship from our Sydney-based warehouse.

Expect dispatch 1 - 2 business days.

Expect delivery times are 2 - 8 business days Australia wide (from daye of despatch). Please note that delivery's to WA may take 4 - 10 in transit once dispatched.

Please note, all the delivery dates times are provided by a third-party service provider and are only estimates.

Courier company: AUS POST & Other local couriers (eg: Fastway). Please note the courier company will be chosen automatically for you depends on your location.

Note: Please make sure the contact name, mobile number and address were written clearly. Missing or wrong information may cause delay, additional charge, or lost.

Feedback & Customer Service

WE CARE ABOUT YOU

We pride ourselves on our great before and after-sales service and wide product range.

EVERY customer is important to us and we will do our best to ensure that your experience with us is nothing less than excellent. Sometimes, though very rarely, we can make a mistake - we are human after all. If you feel we deserve less than 5 stars for any reason, please let us know before you leave your feedback so we can address your concern.

Please send an email via My eBay messages. You will usually receive a reply within one business day. During eBay sales, it may take longer to receive a reply due to the increased volume of customer enquiries.

For any before-sales enquiry, please make sure the item number is written. For any after-sales enquiry, please make sure your eBay username or sales record number is written.

Return & Warranty

Change of Mind No worries!

If you change your mind on an item purchased, you can receive a full refund less the inspection and restocking fee from $7 which will be provided to you prior to your return. Goods must be returned in original condition, with proof of purchase, within 30 days of the purchase date.
Buyer is responsible for the return freight cost.
Warranty Claims

All warranty claims must be directed to our Customer Service team by sending a message to us through eBay
In order to make a claim, you must provide the Help Centre with:
- Details of the defect or damage in relation to which you are making a claim under the warranty;
- photographic evidence of the defect or damage, where applicable;
- your invoice (including order number) and any other proof of purchase; and
any other details we may need to process your claim.
Where goods are damaged or defective upon delivery, you must provide photographic evidence of the damage before receiving a repair, replacement or refund.