INCORRECT PRODUCT RECEIVED
Wrongly shipped items should be report immediately to firstname.lastname@example.org with your details, a description of the problem and some photos of the issue. From these details TinSignFactory will be able to advise the next course of action which will usually be to either provide replacement parts or to initiate a return.
RETURN OF FAULTY GOODS
Any damage from shipping should be reported immediately to email@example.com. You will receive a return authority and goods will be organised to be returned at the sellers cost and replaced or refunded as per customer request.